Improved teamwork, higher retention rates and increased productivity are all acknowledged benefits of people working well together. We are all aware of the consequences of the alternative, with unhappy employees, workplace conflicts and stress leading to underperformance, sickness absence, low retention rates and, ultimately, lower business performance. So, how do we create a climate at work that fosters good relationships and avoids the consequences of the alternative?
Well, in the main, good relationships don’t happen by accident. Of course, there are some people with whom we ‘gel’ quite naturally because we share certain attributes: opinions, feelings, outlook; humour; interests; and so on. But then there are just as many, and maybe even more, with whom we don’t relate so easily. Building positive relationships with these people requires work, and to do this successfully, we need to understand ourselves and how we naturally interact with the world around us. In broad terms, we refer to this as emotional intelligence.
This programme, which includes a two-day workshop, is focused on helping participants gain an insight into their emotional intelligence and offers ways in which, by becoming more aware of themselves and those around them, they can respond to others in ways that build positive relationships.
To provide participants with an understanding of the importance of positive relationship at work and how developing their emotional intelligence can help in achieving more positive engagement and transactions, leading to improved business performance.
On completion of this programme, you will be able to:
Pre-Workshop Assignment Content
A Foundation for Positive Relationships
Building Trust and Influencing Others
Awareness of Others
Giving and Receiving Feedback
The Emotionally Intelligent Leader