Group Session
Group Session
South East Training
South East Training

Introduction to Management


The move from focusing on your own workload to managing the work of others is a big step and can often be daunting. This blended programme, which includes a one-day virtual workshop, provides new managers with an understanding of the essential skills they will require in their new roles.


The aim of the workshop is to enhance participants’ confidence in tackling the management role by offering them practical strategies and skills to help them manage individuals and teams effectively.


The programme consists of two elements:

  • A pre-workshop assignment involving reading, reflective exercises and completion of two questionnaires that will be discussed during the workshop
  • A virtual workshop involving whole group discussions, small group activities and personal reflection aimed at aligning your current knowledge and skills with those required in the management role

Learning Objectives

By the end of the programme, participants will be able to:

  • Define their role as a manager
  • Identify the importance of aligning their expectation for the staff and their expectation of themselves with the expectations of their staff
  • List the factors that determine a person’s motivation and explain why it is important to achieve convergence between organisational and personal interests and goals
  • Explain the elements of emotional intelligence and how they can develop their self-awareness through feedback and disclosure
  • Explain how they can build effective relationships and their ability to influence staff by building trust
  • Describe how they use communication to help build trust with their staff
  • Explain the purpose and use of feedback as a performance management tool
  • Explain the process and benefits of coaching in the workplace
  • Demonstrate how to use the GROW coaching model
  • Create an action plan for improving their performance as a manager.

Pre-Workshop Activity

The pre-workshop assignment provides an introduction to the role of the manager and invites participants to reflect on the psychological contract between the manager and those they manage. It also includes two questionnaires that will provide participants with an insight into their preferences for interaction with others. Participants reflections and the results of the questionnaires will be discussed during the workshop.

The Workshop

The workshop provides participants with a mixture of facilitator led discussions, practical exercises and opportunities for self-reflection.


  • Your role as a manager
  • Motivation
  • Relationship management
  • Meeting your team; team meetings and 1:1s
  • Giving feedback
  • Delegation
  • Developing Others
  • Action planning
Introduction to Management
SET - Introduction to Management.pdf
Adobe Acrobat document [273.3 KB]

We are located at:

South East Training

Dyke Road




Contact us today!

If you have any queries or wish to make an appointment, please contact us:


+44 01273 555567 +44 01273 555567


Or use our contact form


Or visit us on Facebook


Or see us on LinkedIn



Print | Sitemap
© South East Training 2021