The aim of the workshop is to enhance participants’ confidence in tackling the management role by offering them practical strategies and
skills to help them manage individuals and teams effectively.
The programme consists of two elements:
- A pre-workshop assignment involving reading, reflective exercises and completion of two questionnaires that will be discussed during the workshop
- A virtual workshop involving whole group discussions, small group activities and personal reflection aimed at aligning your current
knowledge and skills with those required in the management role
By the end of the programme, participants will be able to:
- Define their role as a manager
- Identify the importance of aligning their expectation for the staff and their expectation of themselves with the expectations of their staff
- List the factors that determine a person’s motivation and explain why it is important to achieve convergence between organisational and personal interests and
- Explain the elements of emotional intelligence and how they can develop their self-awareness through feedback and disclosure
- Explain how they can build effective relationships and their ability to influence staff by building trust
- Describe how they use communication to help build trust with their staff
- Explain the purpose and use of feedback as a performance management tool
- Explain the process and benefits of coaching in the workplace
- Demonstrate how to use the GROW coaching model
- Create an action plan for improving their performance as a manager.
The pre-workshop assignment provides an introduction to the role of the manager and invites participants to reflect on the psychological contract between the manager
and those they manage. It also includes two questionnaires that will provide participants with an insight into their preferences for interaction with others. Participants reflections and the results
of the questionnaires will be discussed during the workshop.
The workshop provides participants with a mixture of facilitator led discussions, practical exercises and opportunities for self-reflection.
- Your role as a manager
- Relationship management
- Meeting your team; team meetings and 1:1s
- Giving feedback
- Developing Others
- Action planning