YouTube video by Daniel Goleman explaining strategies for becoming more emotionally intelligent.
A paper providing an introduction to Eric Berne's theory of Transactional Analysis for the layperson.
An article taken from Transactional Analysis in the OK Corral: Grid for What’s Happening by Franklin H. Ernst Jr.
The Drama Triangle
YouTube video by Edward G. Muzio explaining the drama triangle and how not to fall foul of it.